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What to Expect During the Interview

There are several types of interview methods, and the nature of the interview will vary depending on the role, level of seniority, the organisation, the industry and the Interviewer.

Types of Interviews

The Guided Interview is perhaps the most widely used structured interview. Interviewers ask a list of specific questions as part of a set interview plan. Questions asked allow the interviewer to assess and rate the Applicant on specific selection criteria of work history, education, training, skills and character.

The Unguided Interview, is not planned or structured. The Applicant determines the process of the interview by controlling the conversation and doing the most talking. Questions asked by the Interviewer will usually follow on from the Applicant's own statements.

The Panel Interview is a method used by large organisations, government and institutions. A panel of three or more Interviewers allows for a consensus of opinion, not just an individual assessment. A panel might include a department head, a manager, a human resources officer or another relevant employee.

The Group Interview brings several applicants together where they are asked a series of questions or tests, or are asked to discuss an assigned topic, business or technical problem. Group interviews are often undertaken at assessment centers.

The Behavioural Interview

The behavioural interview is a popular strategy which aims to predict future work performance and behaviour by questioning the applicant on their actual and past history and behaviour.

The Targeted Selection is one version of the behavioural approach and is systemic in the collection of information from the person being interviewed. Questions center on initiative, motivation, stress-tolerance, leadership, decision-making and persuasiveness types of behaviours.

Typical questions may include:

Describe a time when you went above and beyond the call of duty. Why did you do it? What was the result?
Describe your most significant achievement in the workplace. What was it and why was it rewarding?
Describe a time when a colleague criticised something that you did. What was the criticism and how did you deal with it? Or,
Describe a time when you were required to demonstrate time-management skills. What plan did you adopt to manage your deadlines?